Do your customers 'sell' your services?
All businesses want happy (and profitable) customers who spend as much as possible, as often as they can and who stick around as long they need the product / service you offer. Plus, they tell everyone how great you are.
Take a look at some of these statistics and you will realise just how important it is to keep your customers on board.
If you are a business looking to increase your sales (which we hope all of you are!), then take a moment to answer a few questions…
Do you focus your marketing efforts on activities with no measurable return?
Do you agree that ‘cross selling’, ‘referrals’ and ‘word of mouth’ should be the easiest source of new business?
Do you struggle to create unique content for your business?
We all love a good story and every business should have many stories to tell - correct?
Do you think that the stories should come from the benefits the client perceives, not necessarily what the business believes is delivered?
If you answered ‘yes’ to the majority of the above questions, then we can help get you started.
By implementing the Enquir3 Customer Engagement Audit for your business, we can help you to harness the power of client engagement in order to create content that can be shared with customers, prospects, staff – everyone!
Plus, our portfolio of tools and systems ensures your unique content reaches as many people as possible.
In the process of collecting these stories, we help a business to better understand their customers and what they really think of the service being received. Ultimately leading to better, more informed business decisions which can increase client satisfaction. After all, happy customers are more likely to refer you to others.