To find out more about each of the packages we offer, click on the boxes below. If you would like to find out more and to discuss which package is most suitable for your business, please give our team a call on 0207 100 5180 or drop us an email.
Interview processing to generate referrals and cross sales opportunities.
Everything in the Bronze Package... Plus... the 'Client Satisfaction Interview Plus' (CSI+).
Each month two of your clients interviews are used to...
- Create 'Client Engagement / Marketing' Content, including;
- Company comment to accompany testimonials on websites
- Social media variants for Facebook, LinkedIn, Twitter
- Email #1: Opt out notification of intent to publish
- Email #2: Confirmation of publication with links etc.
- Posting of testimonial and company comments to:
- Website using the Feedback Management & Publication System
- Social Media Channels: Facebook, LinkedIn, Twitter
- Provision of Status updates and reporting
Optional: Dispatch of 'Thank You' gifts: packaging, tracking and pictures, (excludes cost of gifts / logistics)
Everything in the Silver Package... Plus..
Each month two 'News Items' and 'Case Studies' are created and published.
Everything within the Gold Package.... Plus...
Each month two of your clients are contacted on your behalf to generate 'Cross Sell' opportunities and 'Referrals'...
The Enquir3 Technology Platform, including;
- Online Client Interview Questionnaires (Referral and non-Referral)
- Feedback Management and Publication System
- Automated Referral Request and Reward System
- Referral Reward Tracking and Management System
- App for Face to Face Feedback Requests (Referral and Non-Referral)
- System configuration, training & initial support (starts from £147 +VAT)
The Enquir3 platfom... Plus... 'Client Satisfaction Interviews' (CSI)
Each month four of your clients are 'Actively Engaged', including:
- Email 'opt out' notification to expect a call from Enquir3
- Up to 10 attempts to conduct each Client Satisfaction Interview
- Entry of interview results into the portal for processing
- QA check for all feedback to highlight issues needing urgent attention
- Email notification each time an interview is completed
- Weekly status reports with detail of all interviews completed to date