Your Client Engagement Audit
The Enquir3 Client Engagement Audit:
Improve Client Retention, Cross Sales and Referral Rates
Increase Lead Generation & Conversion Rates from Existing Marketing Activities
Measure & Improve Client Satisfaction
A Client Engagement Audit costs just £399 for the initial setup and 10 client interviews.
We want you to see the dramatic and positive impact this process can have on your business, you can do this at no risk as we offer a 100% money back guarantee.
- We will successfully complete the audit with the vast majority of clients interviewed.
- You will receive immediate sales and / or referral opportunities.
- You will receive improvement suggestions from clients that can be used to boost profits.
- You will receive highly relevant content to feed into your current marketing activities.
Your guarantee: If we don’t deliver at least 3 out of 4 of the above, your £399 will be refunded in full.
Your Client Satisfaction Telephone Audit process includes:
- Email template to advise your clients the audit is being conducted.
- Client Satisfaction Interviews, (max.10 attempts to interview each client)
- Email notification with full detail every time an interview is successfully completed.
- Weekly status update with full detail of the results of all Audit interviews.
- Review of the results to show how they can be used to generate high quality referrals as part of a systematic, repeatable, scalable process.
Sounds great, what do I need to do?
You simply need to:
- Provide us with details of 10 current clients and an overview of the services you provide.
- Send an email using the template (which can be adjusted to suit your business).
- Allocate time to review the output and how best to take up the opportunities.
What results can I expect?
In addition to great marketing content you will benefit from...
- Increased orders from existing customers.
- Improved retention of existing clients.
- Improved profits through process efficiency.
- Reduced marketing costs.
* 100% of audits conducted to date have identified client dissatisfaction issues that our client was unaware of.
What happens after the pilot?
In reality there are 3 options.
Option 1: Do nothing more! You have no other commitment to us.
When you see what this process can deliver we feel this is highly unlikely.
Option 2: Self-service! Take what we have shown you ‘in house’.
We will provide you with all the necessary tools and templates to run the entire process.
Your investment: System set-up: £399.00 (+VAT)
System provision: £97.00 (+VAT) per month.
Small print: No fixed term contract.
Option 3: Managed Service! Allow us to help you out as required.
We can offer a bespoke package of support to maximise the opportunities you uncover.
Small print: The term of the contract is agreed on a rolling basis. You only pay for the services you use.
If you want to give it a try
Following an initial telephone briefing with one of our team all we ask you to do is to send your clients an introductory email to tell them to expect our call.
Your guarantee: If your pilot doesn't deliver immediate sales / referral opportunities, business improvement suggestions or highly relevant marketing content we will refund your £399.00 initial investment.