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I like the transparency of what you're doing. You don't come out with complicated reports, it's very straightforward. It was delivered in a very professional and personable way. It's enabled us to address issues with our members which we wouldn't have picked up otherwise.
Name:Nynke Hunter
Job Title:Head of Elevate
Sector:Chambers of Commerce
Company:Inspire
Town:Trowbridge
Date:12/03/2018
5.05
Service(s) Provided: ,
 
I found the session was very informative and liked the way our business was broken down bit by bit in an interesting and interactive way. This caused the team to voice their individual opinions to the team and then all come to a mutual decision about where we would like the business to go and who we should target to make it grow. Since the workshop I have noticed a vast difference in the approach the seniors have and it has created a lot more motivation within the team as an effect.
Name:A Delegate
Town:Chippenham
Date:06/03/2018
Star rating: n/a
Service(s) Provided:
 
Daniel from Enquir3 gave an interesting talk on how businesses can get real value from their existing clients and customers. He clearly knows his subject area well and can back up his conclusions with evidence from a variety of sources. Daniel revealed several surprising truths that we were unaware of and stimulated questions and discussion that were useful to everyone there.
Company CommentIt was my pleasure to deliver the presentation to the 'Box Business Breakfast' networking group. It was great to see a range of local businesses so enthusiastic about engaging with not only their clients but other 'stakeholders' such as prospects and suppliers.
Name:Simon Tyler
Company:Highlight Media
Date:02/03/2018
5.05
Service(s) Provided: , ,
 
I like the fact that it gave us huge insight into our customers. I liked how Daniel presented the data to us. It was easy to understand. It's been very valuable. It's enabled the business to look at what we do and change a few things which has a really positive impact. I think it's fantastic.
Name:Henrietta Brown
Job Title:Director
Sector:Chambers of Commerce
Company:Inspire
Town:Warminster
Date:28/02/2018
5.05
Service(s) Provided: , ,
 
It was interesting to find out about what people thought about the services we offer. It will reinforce the good things we do and look at any negatives which will strengthen our service. I thought it was very slick, very efficient, and covered all aspects; Providing the draft letters and that sort of thing. I though it was an excellent service.
Name:Julie Smith
Job Title:Head of Partnerships
Sector:Chamber of Commerce
Company:Inspire
Town:Chippenham
Date:23/02/2018
5.05
Service(s) Provided:
 
I thought it was very professional, very customer friendly, and very clear in setting expectations. The information that we gained as a business as a result of the survey was incredibly useful, and will continue to be incredibly useful in terms of marketing and improving our service. The feedback has certainly given us some potential improvements to our service. It's also given us an opportunity to get some very, very good testimonials as well as some case study material for marketing. I think it's probably shown us the value of asking your clients opinion and then letting them know that you've taken on board what they've said. It's really reiterated the importance of communication with your customers.
Name:Elaine Harvey
Job Title:Head of Marketing
Sector:Chamber of Commece
Company:Inspire
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: , ,
 
It's been very good in bringing in client feedback to us. That's going to help us move things forward in how we interact with our clients.
Name:Jade Simons
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: ,
 
The information came over very well and makes it clear and concise. For me, from seeing the outcome, it was a realistic gathering of quite positive information about our membership. Getting a realistic view of what clients think. Because it's outsourced people can be more honest.
Name:Amanda Roberts
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: ,
 
Following the session the team are remarkably positive and coming up with innovative ideas, so we are 'well chuffed'
Name:A Delegate
Town:Wiltshire
Date:04/02/2018
Star rating: n/a
Service(s) Provided:
 
Testing
Name:Jenny Smith
Date:23/01/2018
5.05
 

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