Why client engagement matters to your business
After you have completed a Client Engagement Audit of your clients, there are a number of different options which you may choose to pursue. Enquir3 offers a number of additional services which can enhance and increase the value of your client feedback.
What would happen if you had a truly open and honest conversation with your clients?
- You’d hear some encouraging words from people who enjoyed dealing with you
- You’d hear about some things that cause them mild/medium/ strong dis-satisfaction
- You’d open up opportunities to deliver services they don’t currently buy
- You’d be able to obtain warm referrals to new clients
Enquir3 offer a range of services to ensure the your business is benefiting from ‘fully leveraged relationships’.
- Understanding what your clients really think and say about your products and services.
- Knowing who would happily and proactively refer you to their contacts.
- Recognise the issues that really do cause dissatisfaction…
- Real clarity in the delivery of your message to your target audience.
- A fully automated system to leverage critical marketing content.
- A repeatable process for requesting and (where appropriate) rewarding referrals.
- Inclusion in a group of likeminded business owners.
- Knowing what your workforce really think and whether they are likely to stay around.
- Flexible monthly activity programmes which allow you to focus on your own area of expertise.
- Fully supported development programmes if thats what you really need.