Feedback

Please click here to provide your feedback

  • Our outstanding feedback
  • More great feedback
From when we gave Enquir3 the data, they just got on with it and it chugged away in the background without us having to worry about it. The Customer Care Programme gave us a really good insight into our clients views and confirmed that as a business we're heading in the right direction. We will be personally recommending that our clients use the same process.
Name:Brendan O'Hagan
Job Title:-
Company:-
Town:Ahoghill
Date:11/05/2015
5.0/5
Service(s) Provided: Client Engagement Audit, Customer Care Programme
 
The in-depth quality of the feedback from the Customer Care Programme and the ease of use really stood out. The email updates, automatic feedback and weekly summary reports were very useful. The Programme has allowed me to understand my clients more and on this basis I have decided to split the business and branding, retaining a branding consultant in order to increase clarity on our specializations. I wouldn't hesitate to recommend the Customer Care Programme to anyone, and I will certainly be recommending it to all my clients.
Name:Andrews Roberts
Job Title:-
Company:-
Town:London
Date:11/05/2015
5.0/5
Service(s) Provided: Client Engagement Audit, Customer Care Programme
 
The best thing about the Customer Care Programme is the fact that it is interactive with real dialogue, not just web-based. The results were enlightening, and it enabled me to see that some of my more critical clients were failing to see the bigger picture, meaning that I can go back to them and explain the process further, thereby increasing their understanding and satisfaction in my work for them.
Name:Martyn Keates
Job Title:-
Company:-
Town:Camberley
Date:08/05/2015
4.8/5
Service(s) Provided: Client Engagement Audit, Customer Care Programme
 
Presentation was very good leaving the audience with something to think about, especially what could we do better comment. Liked the informality and general interaction with the group
ReplyHi Debbie, it is great to know that you enjoyed the presentation on the power of collecting customer feedback and using this to improve the business. Let me know how you get on with implementing the Feedback, Referral Request and Reward System in your business and if you need any assistance please do ask.
Name:Debbie Anstis
Job Title:-
Company:-
Town:Swindon
Date:24/02/2015
5.0/5
Service(s) Provided: Customer Care Programme
 
Incredibly prompt action to a request for a service upgrade and all done with a focus on care and a smile in the voice!
ReplyThank you for the great feedback Ray, it is great to know that you are receiving good service, I will make sure the team are aware that their efforts are appreciated. Steve Darnell - Managing Director
Name:Ray Watson
Job Title:-
Company:-
Town:Epsom
Date:24/02/2015
5.0/5
Service(s) Provided: Customer Care Programme
 
The best part of the service was the fact that it's an independent review which adds more weight to it.
Name:Nicky Whyman
Job Title:-
Company:-
Town:Stoke On Trent
Date:24/02/2015
4.5/5
Service(s) Provided: Client Engagement Audit, Customer Care Programme
 
An excellent presentation with clear, practical examples
Name:Debbie Newman
Job Title:-
Company:-
Town:Bradford on Avon
Date:23/02/2015
5.0/5
Service(s) Provided:
 
Extraordinarily proactive service. Did what you promised to do do, and did it with creativity & flair. Extremely EDGY service ( i.e. Exemplary, Distinctive, Generous, You-focussed). Your service person, Jo Finch, exemplifies customer service at its best. I have also written a review on Trustpilot ( 3rd Oct 2014)
Name:Julia Rhodes
Job Title:-
Company:-
Town:Northolt
Date:03/10/2014
5.0/5
Service(s) Provided: Client Engagement Audit
 
I am really delighted with the way things are going and really appreciate the help and assistance you and the team have been giving me. As you know other pressures slowed my initial progress but recently our joint strategy of a quick pre-sell / pre-qualify conference call followed by a face to face meeting seems to be working.
Name:Russell Streeter
Job Title:-
Company:-
Town:Fareham
Date:30/09/2014
5.0/5
Service(s) Provided: Customer Care Programme
 
I am really delighted with the way things are going and really appreciate the help and assistance you and the team have been giving me. As you know other pressures slowed my initial progress but recently our joint strategy of a quick pre-sell / pre-qualify conference call followed by a face to face meeting seems to be working.
Name:Russell Streeter
Job Title:Not Provided
Company:Excelsior Business Development
Town:Fareham
Date:30/09/2014
5.0/5
Service(s) Provided:
 
Scroll to Top
Scroll to Top