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I think what stood out most about the Referral Mastermind Launch event was Burgis and Bullock bringing together potential trusted partners and helping to provide some experts in the room to help companies perform better. Steve Darnell of Enquir3 Ltd and David Mack of Your Growth Partner gave very good presentations and I'm looking forward to finding out more.
Name:Tony Probert
Date:08/09/2017
4.85
Service(s) Provided: Referral Mastermind Groups
 
The Referral Mastermind Launch event was very professionally done - very slick! Everybody was very friendly, it was well explained and pretty thorough. We'd like more local business so we're definitely interested.
Name:Amrit Kalyan
Date:08/09/2017
3.85
Service(s) Provided: Referral Mastermind Groups
 
The information provided in the Referral Mastermind Group launch event was clear and precise. It was good quality- not wish washy like at some events. I can clearly see the opportunity and the benefit in it and all the business practice made good sense.
Name:Tadhgh Martin
Date:08/09/2017
4.85
Service(s) Provided: Referral Mastermind Groups
 
The speakers were excellent at the Referral Mastermind Launch event I wasn't expecting that format. It's always good to go and remind yourself of what you are supposed to be doing! I feel invigorated and refreshed - it was really good content. I was initially a little nervous because although we do PR, we also cover marketing and some of our competitors were there. This point was raised by another delegate and the explanation from Sean was totally sound and put me at ease immediately - with approximately 10,000 referral prospects available, there are more than enough to go round! I can really see the value in it.
Name:Hannah Gash
Date:08/09/2017
4.05
Service(s) Provided: Referral Mastermind Groups
 
Rather than just the so called 'get feedback', it's the full circle. It's the opportunity to develop that further and use Enquir3s skills to obtain referrals, testimonials and create case studies. The benefits are that I've got real time testimonials that will be going on my website. Bigger than that, I think because it's independent people are more honest which allows me to improve anything that they feel is bothering them. There's one particular customer who I struggled to get any feedback from, not that we're not doing a great service, she'd let us know if there's anything we need to improve, but the feedback that came back from her was unreal; It was really pleasing. We've got a couple of one off extra works as a result. I'm also sending out thank you cards with boxes of sweets that Enquir3 suggested. What I'll be doing myself as a follow up is, when I go around with those sweets, asking if they do have any referrals.
Name:Wayne Palmer
Company:Ecocleen
Town:Peterborough
Date:24/08/2017
4.85
Service(s) Provided: Client Engagement Audit, Customer Care Programme (CCP)
 
The first thing that stood out was the instant feedback we got from the interviews that happened. It was very timely and it allowed us to consider what actions we should take off the back of that rather than waiting for the full report. For me the first one gave me an insight into a situation that I wasn't aware of but that my team was aware of and hadn't really dealt with, so one phone call and one meeting after that and we've got that client back on board which is fantastic. It's allowed us to re-engage one client who could easily have gone elsewhere and there's the potential to do more with them now. There's another enquiry where we got in touch with the client and at least excused ourselves with them, and also we got some great feedback from our other clients who think we're doing a great job.
Name:John Austin-Brooks
Company:Outset UK
Date:15/08/2017
5.05
Service(s) Provided: Client Engagement Audit, Customer Care Programme (CCP)
 
We’re always thrilled to have our partners showcase their expertise at our events and Enquir3 are no exception. A brilliant presentation that was very eye-opening for us and for our clients.
Company CommentMany thanks - it was a great opportunity to work with the Inspire Partners.
Name:Client details withheld
Sector:Head of Marketing & Events
Company:Inspire
Date:10/08/2017
5.05
Service(s) Provided: Workshop (End User)
 
I've work a lot with systems and processes for my clients, and always try to remove distractions from the core business activities. The Enquir3 process not only takes large part of the daily burden of customer feedback, testimonials, and generating marketing content away from the business, but also (more importantly) ensures that it happens at all. The key element is that it is not just an impersonal, computerised 'plug and play' system. It is the ideal mix between automation and following the adage that 'people do business with people'. Original: As an operations and technology consultant, I work a lot with systems and processes for my clients, and always try to remove distractions from the core business activities. The Enquir3 process not only takes large part of the daily burden of customer feedback, testimonials, and generating marketing content away from the business, but also (more importantly) ensures that it happens at all. The key element is that it is not just an impersonal, computerised “plug and play” system. It is the ideal mix between automation and following the adage that “people do business with people”.
Name:David Hardstaff
Town:Oxon
Date:14/07/2017
5.05
Service(s) Provided: Advisor Directories, Client Engagement Audit, Customer Care Programme (CCP), Referral Mastermind Groups, Enquir3 Partners
 
The most impressive thing for me is the interviewing process, the bell curve of the lovers and the haters, but as we’re interviewing ourselves, we get to speak to everyone especially the people in the middle.
Name:Alan Fisher
Town:W Sussex
Date:11/07/2017
5.05
Service(s) Provided: Accountants, Client Engagement Audit, Customer Care Programme (CCP), Referral Mastermind Groups
 
It's the interviewing process that makes sense for me. It just seems to defeat what you can do by post or email in that; there's an effort to make sure that contact is made and comments are gathered, and the answers are interrogated. It really give us something to work with in terms of enhancing our client relationships.
Name:Alan Fisher
Town:Horsham
Date:14/06/2017
4.35
Service(s) Provided: Client Engagement Audit, Customer Care Programme (CCP)
 

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