So it's 'panic time' everyone has got to 'opt-in' and 're-consent'.
That single action could cost you your database.
Let's be realistic, if you send your entire contact list a request similar to this....
"The changes being introduced...
The Enquir3 toolkit has been designed to help you create the most powerful content, share it efficiently and keep your customers happy; all at the same time!
Testimonial processing and publication (TPP) is the automated process of collecting feedback and referrals. It provides the functionality for feedback and the follow-up process to be initiated automatically.
This self-service tool allows you business to fully manage the system and referral process yourself. If you do need additional support take a look at our entry level 'Audit' and the full 'Client Satisfaction Plus' options.
Here's some examples of customers using the 'Testimonial Processing and Publication' system
We keep the techie-talk to a minimum, but if you’re interested to know how all of the different elements fit together, click on the icons below to find out more:
As an independent third-party your customers invariably tell us things they don't (or won't) tell you. You can use this 'feedback' to address the things that cause dissatisfaction resulting in increased client satisfaction and increased retention. Follow up-the interviews to cross-sell and request referrals, generating 'free' marketing content and use some really smart, unique technology to automate marketing.