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How often do you see posts on social media, marketing something you don’t care about? If it doesn’t look interesting, we all scroll past it. Using a video for marketing is a lot more enticing for all viewers. You can tailor it more than a usual post which means that you are able to keep […]

1. Identifying your customers’ needs:   Establish a strong relationship with your customers to be able to understand their needs. You could offer your customers personalised checklists to help them to pin point what they are exactly looking for from your business.   2. Investing in a good CRM system:   Having a good Customer

Daniel Plowright from Enquir3 discusses the importance of ‘Client Engagement’. Part of the ‘Need Funding. Got Funding. What Next?’ webinar delivered in conjunction with Metro Bank and VFD Pro on 23rd July 2020.

Funding for your business The CAMPARI Model The CAMPARI Model is used throughout many businesses when preparing for lending from a bank. Character – Lenders must have confidence if you and your business. Ability – Your capability to run your business well. Means – Your ability to service the loan. Purpose – Clearly show why

There’s a great deal mentioned about how to keep customers and customer retention but there isn’t enough on how to bring back your old customers. According to www.entrepreneur.com, they have numerous actions to be able to bring back a lost customer. The most relevant one I found was ‘Find Out Why’. This was also mentioned

Even though here it says, ‘why email surveys don’t work’, there are many ways to still make your email surveys have an impact on your customers. According to this other blog post (link below), as many as 99% of people getting email surveys can’t spare the time to go through and answer honestly. They have

Do you know which customer emotions drive the most spending? Real question is, which emotion is the most valuable? Value will be used in this blog post when talking about which emotions will make people subconsciously, spend more money. The different emotions that a customer will experience in their lifetime with businesses, has been separated

We all know that a lot of us skip that survey pop-up that appears on our screens, but we will answer those that look worth our time. Your customers will be more likely if your survey has something that the customer gets out of it. For example, I filled out a survey for Debenhams this

The majority view consumption now occurs on smartphones for those aged under 55 According to the 2018 edition of BrightLocal’s Local Consumer Reviews Survey, 40% of consumers say they’d only read reviews on businesses that were written in the last two weeks. This report was taken on 1,000 adults in the United States. We can