News & Events

A summary of the main news and events from Enquir3.

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Would frustrating your customers lead to increased sales opportunities? https://blog.kissmetrics.com/frustrate-your-customers/
Every business owner appreciates the value of feedback, but quite often they can struggle to obtain any and if they do, it's not always of the highest quality. High quality, constructive feedback can...
The New Year is the perfect time to take a step back, evaluate and to make changes. Most people will come up with a resoluton or two for their personal lives, but what about your business? There is...
There are so many examples of company’s doing things in the name of ‘Improving Customer Satisfaction’ and doing it so badly that it simply makes their clients less happy or down right angry:  RESULT...
Did you know that mobile devices now drive over 50% of all ecommerce traffic? Plus more people now own a mobile device, than a toothbrush. Wearable and mobile technology now allows everything to be...
We all know that the best way of generating new business is via word of mouth - powerful testimonials from a trusted source can be one of the biggest influences when making a decision. However, most...
We’ve all had those great customer service moments that we want to share with our friends, then there have been those times when we’ve been so outraged with the service that we want to make sure that...

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