The most effective method for measuring Client Engagement is to commission a third party to investigate your client relationships and communication as they will be unbiased and able to gather honest, transparent results, whereas if you go directly to your clients they may not be entirely honest or direct about your company and services. In the case that you are commissioning specialists, such as Enquir3, they will also have developed tools and processes to best measure Client engagement and identify key strengths and weaknesses.
