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Why is Client Engagement important?

Why is Client Engagement important?

Highly engaged customers and clients can be your most valuable assets as they tend to buy more, promote more, and demonstrate more loyalty. These factors are important for business growth as it can increase revenue on a long-term basis without dramatically increasing overheads. Happy and satisfied clients will also be more likely to shout about you or recommend you to others, giving potential for more lead generation without having to invest into marketing.