Client Engagement Audit

The 'Client Engagement Audit' is used to determine how well your business is performing in terms of client relationships. Delighted clients are highly ‘engaged’, refer more and will purchase more. Dissatisfied clients are ‘dis-engaged’, disloyal and will damage your business reputation.

The 'Client Engagement Audit' and appropriate follow-up will deliver quantifiable business benefits:

  • Improved Client Retention, Cross Sales and Referral Rates
  • Increased Lead Generation and Conversion Rates from existing marketing activities
  • Immediate perceived improvement in Client Satisfaction

You don’t know what you don’t know, this will be hurting your business right now*.

Client Engagement Audit, from only £399* +VAT

Client Engagement Audit – 100% Money Back Guarantee

You need to be sure this process delivers a positive return:

  • Enquir3 will successfully complete interviews with the majority of clients contacted.
  • Your business will receive immediate sales and / or referral opportunities.
  • Your business will receive improvement suggestions from clients allowing you to boost profits.
  • Your business will receive highly relevant content to feed into your current marketing activities.

If the process does not deliver at least 3 out of 4 of the above, you will receive a 100% refund.

What does the Client Engagement Audit include:

  1. The email template, sent to make clients aware Enquir3 will be calling on behalf of the business.
  2. Enquir3 conduct Client Satisfaction Interviews (up to 10 attempts to engage with each contact).
  3. Email notification to with full detail every time an interview is successfully completed.
  4. Weekly status update with detail of the results of all interviews.
  5. Full review on completion. An expert Business Advisor will demonstrate to the client how their client feedback can be used to deliver:

a. Improved Client Retention.
b. Increased Sales and Profits from existing clients.
c. Increased Referrals from clients and other introducers
d. Improved Lead Generation AND Conversion rates.
e. Improved operations => lower cost and more efficient

Investment: from £399 +VAT
Comes with a 100% money back guarantee

I like the fact that it gave us huge insight into our customers. I liked how Daniel presented the data to us. It was easy to understand. It's...
Henrietta Brown

Like to know how to improve your client engagement? Please email us or telephone 0207 100 5180.

Further details on how the 'Client engagement Audit' is delivered.


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