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I like the fact that it gave us huge insight into our customers. I liked how Daniel presented the data to us. It was easy to understand. It's been very valuable. It's enabled the business to look at what we do and change a few things which has a really positive impact. I think it's fantastic.
Name:Henrietta Brown
Job Title:Director
Company:Inspire
Town:Warminster
Date:28/02/2018
5.05
Service(s) Provided: Client Engagement Audit, Webinars / Workshops
 
It was interesting to find out about what people thought about the services we offer. It will reinforce the good things we do and look at any negatives which will strengthen our service. I thought it was very slick, very efficient, and covered all aspects; Providing the draft letters and that sort of thing. I though it was an excellent service.
Name:Julie Smith
Job Title:Head of Partnerships
Company:Inspire
Town:Chippenham
Date:23/02/2018
5.05
Service(s) Provided: Client Engagement Audit
 
I thought it was very professional, very customer friendly, and very clear in setting expectations. The information that we gained as a business as a result of the survey was incredibly useful, and will continue to be incredibly useful in terms of marketing and improving our service. The feedback has certainly given us some potential improvements to our service. It's also given us an opportunity to get some very, very good testimonials as well as some case study material for marketing. I think it's probably shown us the value of asking your clients opinion and then letting them know that you've taken on board what they've said. It's really reiterated the importance of communication with your customers.
Name:Elaine Harvey
Job Title:Head of Marketing
Company:Inspire
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: Client Engagement Audit, Customer Care Programme, Webinars / Workshops
 
It's been very good in bringing in client feedback to us. That's going to help us move things forward in how we interact with our clients.
Name:Jade Simons
Company:Inspire
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: Client Engagement Audit, Webinars / Workshops
 
The information came over very well and makes it clear and concise. For me, from seeing the outcome, it was a realistic gathering of quite positive information about our membership. Getting a realistic view of what clients think. Because it's outsourced people can be more honest.
Name:Amanda Roberts
Company:Inspire
Town:Trowbridge
Date:21/02/2018
5.05
Service(s) Provided: Client Engagement Audit, Webinars / Workshops
 
Following the session the team are remarkably positive and coming up with innovative ideas, so we are 'well chuffed'
Name:A Delegate
Job Title:-
Company:-
Town:Wiltshire
Date:04/02/2018
n/a
Service(s) Provided: So What? Workshop
 
Testing
Name:Jenny Smith
Date:23/01/2018
5.05
Service(s) Provided:
 
I liked the feedback, the daily updates and then the overall analysis. It enabled us to benchmark the service that we were providing. It was more positive than we believed it was going to be; We had a perception that the service that we were giving was poor from somebody, but the feedback that we got said otherwise.
Name:Julie Fountain
Company:SIP Synergy
Town:Eastley
Date:05/12/2017
5.05
Service(s) Provided: Client Engagement Audit
 
From a consultants perspective, the best aspect of the first session of the Referral Mastermind Group was the ease at which Enquir3 was able to work with the host to fill the room with delegates. I just needed to turn up and present.
Name:David Mack
Town:Little Wenlock
Date:20/11/2017
5.05
Service(s) Provided:
 
Really enjoyed the filtering of our clients, because 'everyone was immediately involved'. Thought it was a fun session that clearly got the job done.
Name:A Delegate
Job Title:-
Company:-
Town:Wantage
Date:04/10/2017
n/a
Service(s) Provided: So What? Workshop
 
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