Marketing Automation refers to technology that can be used in order to carry out marketing tasks with little or no human input. Examples of such processes can be posting content to social media, sending mailouts or other website actions or updates. Enquir3 has developed the Testimonial Processing and Publication (TPP) process which automates the process of collecting feedback and referrals and provides the functionality for feedback and the follow-up process to be initiated automatically. This self-service tool allows your business to fully manage the system and referral process yourself. If you do need additional support, take a look at our entry level Audit and the full Client Satisfaction Plus options.