October 21, 2020

Working with Existing Customers

1. Identifying your customers’ needs:   Establish a strong relationship with your customers to be able to understand their needs....
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August 24, 2020

Engaging your customers via social media

Physical experiences This title may be rather broad but by physical experiences, I suggest that gifting your customers physcial rewards...
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August 24, 2020

Client Engagement video

Daniel Plowright from Enquir3 discusses the importance of 'Client Engagement'. Part of the 'Need Funding. Got Funding. What Next?' webinar...
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August 11, 2020

Top Business Tips

Funding for your business The CAMPARI Model The CAMPARI Model is used throughout many businesses when preparing for lending from...
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January 9, 2020

How to: Win Back Lost Customers

There's a great deal mentioned about how to keep customers and customer retention but there isn’t enough on how to...
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December 18, 2019

‘Why email surveys don’t work’

Even though here it says, ‘why email surveys don’t work’, there are many ways to still make your email surveys...
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December 18, 2019

Do you know which customer emotions drive the most spending?

Do you know which customer emotions drive the most spending? Real question is, which emotion is the most valuable? Value...
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December 11, 2019

Seven Different Ways to Measure Customer Satisfaction

We all know that a lot of us skip that survey pop-up that appears on our screens, but we will...
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October 21, 2019

85% of consumers disregard local reviews more than 3 months old

The majority view consumption now occurs on smartphones for those aged under 55 According to the 2018 edition of BrightLocal’s...
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October 14, 2019

How reputation became a huge ranking factor in SEO

Chris Silver smith January 22nd, 2019 Chris has been predicting Google’s next move for many years now and in some...
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October 7, 2019

Nearly half of users have a bad reaction to ‘not secure’ browser warnings

People using the web have recently been put off websites that have a pop up message saying ‘not secure’. John...
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October 1, 2019

81% of people think less of a business if its website is outdated

New research was taken on customer satisfaction about their experiences when using a website. A survey was held on US-based...
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